When you post a review about one of our products or one of our services, everything is sent to the teams directly concerned (product manager, store manager...). We are committed to answering 100% of negative reviews.
Your feedback is important to us and contributes to improving the quality of the products and services we offer you!
And to prove your feedback matters, if one of our products is rated below ⅗, the item is withdrawn from sale to make improvements. And for products with a rating lower than 3.5/5, we promise to continually make improvements to make you satisfied.
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