Digital accessibility 2026-2028 action plan

Ongoing Actions

  • Raise awareness among internal teams regarding digital accessibility.
  • Prioritize and rectify accessibility issues for our users on our audited digital products and services.
  • Publish and update our digital accessibility statements.
  • Provide specific digital accessibility training for our internal teams.
  • Integrate user testing into the development processes of digital products and services.
  • Estimate the annual budget required to implement the actions of the multi-year digital accessibility plan.

2026

Human Resources:

  • Add "digital accessibility" as a skill in job descriptions: Digital Product, Design, Quality, and Engineering: Done.
  • Communicate internally regarding the role of Digital Accessibility Referent.
Training:
  • Add “Digital Accessibility” to our competency framework: Done.
  • Create a digital accessibility training path.
  • Create an e-learning module dedicated to content publishing best practices: Done.
  • Integrate our awareness content into our Decathlon University training platform.
Processes:
  • Creation of a quick audit framework for internal teams.
  • Add a contact form to our help and contact pages on our e-commerce platforms: Done.
  • Create an automated process for verifying non-compliance during code additions.
Legal:
  • Addition of digital accessibility clauses in all our IT contracts: Done.
Partners:
  • Take digital accessibility expertise into account in purchasing decisions: Done.
Content:
  • Create a tool to facilitate subtitling for video content.
  • Create a tool to facilitate adding alternatives for media.
Communication:
  • Publish the 2026-2028 multi-year digital accessibility plan: Done.
  • Inform teams of the objectives and share the results of the multi-year plan.
  • Organize a week dedicated to promoting actions around digital accessibility and disability internally.
Audits:
  • Decathlon Rental : Done.
  • Icare (internal tool) : Done.
  • BuyBack XP : Done.
  • Decathlon Coach (iOS) : Done.
  • Decathlon Coach (Android) : Done.
  • Decathlon France : Done.
  • Decathlon Shopping app (iOS)
  • Decathlon Shopping app (Android)
  • Decathlon Serbia
  • WEBPOS (self-checkout)
  • Decathlon Pro France
  • Decathlon Corporate
  • Platform
  • MyClub

2027

Human Resources:

  • Add digital accessibility as a skill in Marketing & Communication job descriptions.
  • Add accessibility as an asset or skill in job offers.
Training:
  • Create internal training content specific to certain jobs.
  • Integrate accessibility auditor training into our Decathlon University catalog.
Processes:
  • Integrate digital accessibility into the global strategy and objectives of product teams.
Partners:
  • Require proof of digital accessibility compliance from partners.
Content:
  • Define publishing guidelines.
Audits:
  • More information on audits coming soon.

2028

Processes:

  • Integrate accessibility checkpoints into project phases.
Audits:
  • More information on audits coming soon.