Creating safe, high-quality products
Lasting customer satisfaction is one of Decathlon’s primary concerns.
As a designer and thanks to regular visits to our suppliers, we pursue our goal of continuously improving the quality of our Decathlon brand products.
In 2017, the Quality teams launched a new collaborative initiative, confirming their role as “risk identifiers” and “solution co-creators”.
Decathlon created training courses for suppliers to help them better control toxicological risks with a clear aim: to act pre-emptively to protect people and the environment and improve product quality by monitoring the chemicals used during manufacturing processes.
In addition, we updated Decathlon’s standards in 2017 with the new Restricted Substances List (RSL), which provides our suppliers with a precise list of hazardous chemicals whose use we prohibit, as well as tolerance thresholds for those that are permitted. This list is based on the latest regulations, toxicological studies and improved testing methods that allow us to optimise tolerance thresholds.